Privacy Policy

We are committed to protecting your privacy and to maintain the security of any personal information. We will abide by the requirements of the GDPR legislation in the UK.

How do we collect your information?

OZ ESPRESSO MACHINES LTD (Trading as CONTI UK) may collect your details in several ways. The most likely of these will be when you make an enquiry to the office, when you submit an order either to the office or via our online ordering system.

What information do we collect and how do we use it?

When we collect data, we only collect the information we need to supply our services to you and process your orders. This information will include (but is not restricted to) Names, addresses, telephone numbers and emails. Where necessary we will also collect debit or credit card details to process payments for invoices, but we do not retain any of this information.

We will also use this information to do the following:

Communicate with you and your customers;
Screen our orders for potential risk or fraud; and
Occasionally contact you by email to provide you with information or advertising relating to our products or services.

Your information is not sold to anyone and is only shared with 3rd parties if we are required by law to do so, to help prevent fraud, or in relation to processing your orders – these include but are not limited to:

Arrangement of deliveries
Booking engineers for callouts/service/install
Processing of payments

We store all of the information we collect securely on a computer system, and restrict access to those who need to know. We will retain the information collected for our records until you notify us. You have the right to request a copy of the information we hold about you, and to make any changes or amendments as required.

Our lawful basis for processing your information is consent, for the performance of a contract, or for the legitimate interests of our business (and where we are confident that the processing will not infringe on your rights and freedom).

The law allows personal data to be legally collected and used if it is necessary for a legitimate business interest of the organisation - as long as its use is fair and balanced and does not unduly impact the rights of the individual concerned.

Website and cookies

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."

"Cookies" are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at chris@conti-espresso.co.uk or by mail using the details provided below:

Unit 12-13 Wyndmere park, Steeple Morden, HRT, Sg80nz, United Kingdom