Support & Spares

Industry-leading aftersales service sits at the heart of our business, along with our ongoing commitment to ensuring that we are always here when you need us.

Our Service

Industry leading service is at the heart of our business. From holding significant UK stock to ensure swift, next day deliveries through to training every member of our team to help with remote technical enquiries, giving you answers there and then, and never making you wait, Conti’s promise is exceptional care.

What we do for you

Part of the design criteria is to ensure that each machine has been viewed with not only a Barista’s eye but also a technician’s – meaning when work needs to be carried out, the time spent accessing major parts is kept to minimum, leaving little of your time interrupted.

To ensure your investment has a long and trouble-free life, our dedicated and experienced service team are on hand to help, wherever you are in the UK.

Each of our Conti Service partners are trained and approved by us to ensure your machine is in safe hands and fixed swiftly and effectively using official Conti parts.

We offer regular training seminars at our Hertfordshire HQ, these are open to all machine partners and independent engineers alike, get in touch to book your place on the next course.

Reasons why you’re in safe hands with the Conti aftersales department:

Superfast Response

With a wealth of skilled service partners covering all areas of the UK, we are always onsite quickly and complete work the first time around, no excess downtime for you and your business

Approved Engineers

We have a strict policy of only working with Conti Approved Technicians. Meaning each of our partners have attended comprehensive training course and carry a wealth of genuine Conti spare parts.

Remote Experts

What drives our successful service track record is the fact that you always speak to an experienced machine specialist as your first point of contact. We can diagnose problems remotely, ensuring efficient and cost-effective fixes, often we can even offer solutions over the phone, saving your business time and money.

Preventative Thinking

We are not interested in simply swapping parts and disappearing offsite, every problem has a solution, but it also has a cause. If we can, we can work with you and your colleagues to ensure you avoid any unplanned maintenance and ensure long machine life.